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Privacy Policy - EazeeSign

Last Updated: 28-Jan-2026

EazeeSign (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the eazeeSign mobile application, website, and related electronic signature services (collectively, the “Services”).

1. Scope of Services

eazeeSign is a digital document signing platform that allows users to upload, sign, and manage documents electronically in a secure manner. We prioritize confidentiality, integrity, and security of documents and electronic signatures.

2. Permissions We Use

eazeeSign is designed to minimize permission usage. We currently use the following access only when required for functionality: – File and Storage Access: To allow users to upload, download, view, and sign documents selected by them using the system file picker. The app does not request access to: – Camera – Location – Contacts – Microphone – Background services No permission is used without user action or for unauthorized purposes.

3. Information We Collect

3.1 Personal Information

When you create an account, we may collect: – Email address – Phone number – Name and organization details (if provided). This information is used strictly for account creation, authentication, account management, and service related communication

3.2 Authentication Data

Login credentials and OTP verification details
Account identifiers required to securely access the Services

3.3 Documents and Signature Data

Uploaded documents and signed documents
Electronic signature data created during the signing process
Audit trails, timestamps, and document activity history

Documents and signatures are treated as confidential and are accessible only to authorized users involved in the document workflow.

3.4 Technical and Diagnostic Information

We may collect limited technical information such as: – Device type and operating system – App version – Crash logs and performance diagnostics.

We use Firebase Crashlytics solely to identify and fix technical issues. This data does not include document content, signature content, or personal files.

4. How We Use Information

We use collected information to: – Provide, operate, and maintain the eazeeSign platform – Enable electronic signing, document management, and verification – Authenticate users and secure accounts – Improve app performance, reliability, and security – Detect, prevent, and address fraud or technical issues – Comply with legal, regulatory, and contractual obligations

5. Sharing and Disclosure of Information

We do not sell personal data.
Information may be shared only in the following circumstances: – With authorized service providers (such as hosting, security, or infrastructure providers) strictly for service operation – With participants involved in a document signing workflow, as initiated by the user – When required by law, regulation, or legal process – In the event of a merger, acquisition, or business restructuring, subject to applicable safeguards

6. Data Security

We implement industry-standard security measures, including: – Encrypted data transmission (HTTPS) – Access controls and authentication safeguards – Secure storage practices – Audit logging for document activities
While we take reasonable steps to protect data, no system can be guaranteed to be 100% secure.

7. Data Retention and Deletion

Account data is retained while the account remains active
Signed documents and audit trails may be retained as required by law or customer agreements
Data may be anonymized or securely deleted once retention requirements expire
Users may request account or data deletion by contacting support, subject to legal and compliance obligations.

8. User Rights

Depending on applicable laws, users may have the right to: – Access their personal information – Request correction of inaccurate data – Request deletion of personal data – Withdraw consent where applicable – Object to certain data processing activities

9. International Data Transfers

User information may be processed or stored in locations outside the user’s country. Appropriate safeguards are implemented to protect such data transfers in accordance with applicable laws.

10. Children’s Privacy

eazeeSign services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Last Updated” date and made available through our Services.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@eazeesign.com
Company: Rhysley Private Limited
Address: #201 628 12 Ave SW Calgary AB T2R 0H6, Canada